Professional People, Training & Tools!
When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that’s needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget.
We’re Service Pros
Our service staff is professionally trained and certified to work on all bicycle makes and models, not just the ones we sell. And every member of our service team participates in training sessions with factory service techs several times each year.
So, whether it’s a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.
Walk-ins Are Welcome
Getting ready for a ride and discovered that a tire’s gone flat? Did you hit a pothole and knock your wheel out of true? Sometimes you can’t plan when your bike needs attention
Why not bring it in?
If we can fix it on the spot, we will. And if we need more time, we’ll let you know when to stop by to pick it up. Come in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.
Appointments Are Helpful
If you prefer the convenience of an appointment, we’ll let you know how long the repair will take so that you can plan accordingly. If it’ll be ready quickly, you might want to check out what’s new in our store while you’re waiting.
If you’re going to run some errands while your bike’s being fixed, just give us a number where we can reach you in case we have any questions.
Front Fork, Wheel & Tire
- Wheel is true, properly tensioned, check for broken spokes
- Hub has no Side-to-Side Play and Bearing Feel is smooth
- Quick release or axle nut torque to rec. spec.
- Brake is adjusted, aligned, without drag, inspect pad wear, rotor true
- Tire not worn, damaged, or cracked, proper pressure
- ForkRigid: inspect for alignment, dents, cracks and other damage
Front suspension service (per manufacturer rec.)
Inspect: travel, excess play, stanchion damage
Handlebars, Headset & Head-tube
- Check headset adjustment for play, bearings are smooth and turn freely
- Brake lever returns freely, not bent, scratched, or cracked; properly torqued
- Shifters operate correctly, consistently; not scratched, broken; properly torqued
- Check for sticky cables & housing (replace as needed)
- Handlebar doesn’t show signs of damage, aligned properly
- Stem alignment & pinch bolt and properly torqued
- Grips or tape: check wear and secureness
Cranks, Bottom Bracket & Front Derailleur
- Cranks: side-to-side play (replace BB as needed)
- Chainrings: wear, damage, and missing/loose bolts
- Chain wear: replace as recommended by manufacturer
- Derailleur: alignment, height & wear
- Pedals: wear, bearing play and damage
Seatpost, Saddle & Suspension
- Seat clamp is properly secured, inspect for cracks
- Seatpost is not bent or cracked
- Rail clamp is tight and post is not beyond minimum insertion
- Saddle does not have bent rails, tears or scuffs
- Suspension service (per manufacturer rec.)
Inspect for travel, excess play, and stanchion damage
Rear Wheel, Brake & Derailleur
- Wheel: true, tension, look for broken spokes
- Brake: adjustment, alignment, drag, pad wear, rotor true
- Tire: wear, cracking, sliced, thorns, pressure
- Derailleur: alignment, play, pulley teeth wear, soft spring
- Derailleur hanger: straightness, broken
- Cassette or free wheel: worn, missing teeth, bent, loose
- Hub: side-to-side play, bearing feel, freewheeling properly